If you have received the following error:
Error: Invalid Reference Id : Invalid Reference Id : Product/Service assigned to this transaction has been deleted. Before you can modify this transaction, you must restore "item name that was deleted in QuickBooks" (deleted)
In order to post, please either:
- Restore this item in QBO. To map the restored item, resync Shogo and QuickBooks to ensure you can map the newly restored item. To do so, navigate to Settings>Accounting in the Shogo app and select the location you would like to edit. Click the Refresh Reference Data button. You can map to the newly restored account/item once the sync is completed.
OR
2. Update your mapping in Shogo to a current account/item in QBO by logging into your Shogo account and navigating to Settings>Accounting. Select the location you would like to edit. Update the mapping for the necessary account/item. It will have a yellow triangle with an exclamation mark next to it.
Regenerate the data to repost the failed posting. Click Here for instructions on Loading/Regenerating data in Shogo.