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  1. SHOGO Knowledge Base.
  2. FAQs and Troubleshooting
  3. Troubleshooting

Troubleshooting

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  • I Am Unable To See The Update to My Journal Entry
  • My Sales Data is Not Posting because of a Duplicate Number Error.
  • QuickBooks Value Added Tax (VAT) errors in Shogo.
  • I Don't See my Point of Sale Discount Items in Shogo or my QuickBooks File?
  • I Am Not Receiving Any Updates to My QuickBooks Online File.
  • I have moved my QuickBooks Desktop File to a new computer, how do get my sales data?
  • How can I remove a location from my Shogo account?
  • How can I verify the status of my sales accounting?
  • I’m getting an “Application requested to abort” error message
  • I added a new account / Item to my accounting system but don't see it in Shogo
  • I am in Canada and don't see a Web Services Option in my version of QuickBooks Desktop
  • How do I update my accounting reference data in Shogo?
  • I have configured and activated my accounting but don't see anything in my accounting system yet.
  • I am using QuickBooks Summary Sales Receipts and can't see any GL Codes as mapping options
SHOGO Knowledge Base.