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  1. SHOGO Knowledge Base.
  2. FAQs and Troubleshooting
  3. Frequently Asked Questions

Frequently Asked Questions

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  • Reactivating Your Shogo Account
  • How do I switch or change my Point of Sale?
  • How Do I Change My Email?
  • How Do I Change My Password?
  • I Want to Add a New Store to My Shogo Account
  • Using Account Receivable Account Types in Shogo
  • We are moving to QuickBooks Online can I still use Shogo?
  • How Do We Move Our Web Connector Updates To a Different Computer?
  • We Want to Change Our Accounting Platform from Quickbooks Desktop to QuickBooks Online, What Do We Need to Do?
  • My Daily Email from Shogo says my sales are Zero, what is going on?
  • Is the web connector app attached only to a file or a specific PC and the file?
  • How Can I Cancel/Pause My Shogo Account Subscription?
  • How can I deactivate a location in my Shogo account?
  • How can I change my store name?
  • What is the contact phone number for Shogo?
  • Should I use the Cost of Goods Sold integration option?
  • What accounting systems does Shogo support?
  • What if I have more than one location?
  • What information is transferred to my accounting system?
  • What data is supported for my configuration?
  • Can Shogo Post Historical Sales?
  • How do I add users and how many users can I have with my Shogo account?
SHOGO Knowledge Base.