Troubleshooting
Accounting
- POS Data Discrepancy
- I Am Unable To See The Update to My Journal Entry
- My Sales Data is Not Posting because of a Duplicate Number Error.
- My Daily Email from Shogo says my sales are zero or incorrect, what is going on?
- How can I verify the status of my sales accounting?
- How do I update my accounting reference data in Shogo to reflect accounting items that I changed or added in my accounting system?
Exception Reports
NetSuite
QuickBooks
- How Do We Move Our Web Connector Updates To a Different Computer?
- We Want to Change Our Accounting Platform from QuickBooks Desktop to QuickBooks Online, What Do We Need to Do?
- I Don't See my Point of Sale Discount Items in Shogo or my QuickBooks File?
- I Am Not Receiving Any Updates to My QuickBooks Online File.
- I have moved my QuickBooks Desktop File to a new computer, how do get my sales data?
- I’m getting an “Application requested to abort” error message