FAQs and Troubleshooting
Frequently Asked Questions
- We Want to Change Our Accounting Platform from Quickbooks Desktop to QuickBooks Online, What Do We Need to Do?
- My Daily Email from Shogo says my sales are Zero, what is going on?
- Is the web connector app attached only to a file or a specific PC and the file?
- How can I deactivate a location in my Shogo account?
- How can I change my store name?
- What is the contact phone number for Shogo?
Troubleshooting
- I Don't See my Point of Sale Discount Items in Shogo or my QuickBooks File?
- I Am Not Receiving Any Updates to My QuickBooks Online File.
- I have moved my QuickBooks Desktop File to a new computer, how do get my sales data?
- How can I cancel my Shogo account?
- How can I remove a location from my Shogo account?
- How can I verify the status of my sales accounting?