FAQs and Troubleshooting
Frequently Asked Questions
- How do I switch or change my Point of Sale?
- How Do I Change My Email?
- How Do I Change My Password?
- I Want to Add a New Store to My Shogo Account
- Using Account Receivable Account Types in Shogo
- We are moving to QuickBooks Online can I still use Shogo?
Troubleshooting
- I Am Unable To See The Update to My Journal Entry
- My Sales Data is Not Posting because of a Duplicate Number Error.
- QuickBooks Value Added Tax (VAT) errors in Shogo.
- I Don't See my Point of Sale Discount Items in Shogo or my QuickBooks File?
- I Am Not Receiving Any Updates to My QuickBooks Online File.
- I have moved my QuickBooks Desktop File to a new computer, how do get my sales data?