FAQs and Troubleshooting
Frequently Asked Questions
- I need historical Sales and Accounting posted to my account
- What is OOB and how do I fix it?
- Reactivating Your Shogo Account
- How do I switch or change my Point of Sale?
- How Do I Change My Email?
- How Do I Change My Password?
Troubleshooting
- Holds and Failures Report
- Open Check Override
- I Am Not Receiving Any Updates to My Xero File
- I am missing or don't see a NetSuite segment or dimension in Shogo
- I Am Unable To See The Update to My Journal Entry
- My Sales Data is Not Posting because of a Duplicate Number Error.