FAQs and Troubleshooting
Frequently Asked Questions
- Is the web connector app attached only to a file or a specific PC and the file?
- How can I deactivate a location in my Shogo account?
- How can I change my store name?
- What is the contact phone number for Shogo?
- Should I use the Cost of Goods Sold integration option?
- What accounting systems does Shogo support?
Troubleshooting
- I have moved my QuickBooks Desktop File to a new computer, how do get my sales data?
- How can I cancel my Shogo account?
- How can I remove a location from my Shogo account?
- How can I verify the status of my sales accounting?
- I’m getting an “Application requested to abort” error message
- I added a new account / Item to my accounting system but don't see it in Shogo