If the person(s) performing the opening and closing cash drawer functions are not doing so correctly.  ShopKeep will create a cash short that is equal to your cash sales: resulting in a net 0 cash deposit. 

 

To prevent ShopKeep from making this entry you can ignore the ShopKeep reported over/short.  This can be done in Shogo settings. 

app.shogo.io
>Settings>Accounting>View Details>General Settings>set Ignore Over/Short to ON>click Apply 

If you have any additional questions, please check our online knowledge base at support.shogo.io, or let us know.

Thank you.