Any disruption to the connection between Shogo and QuickBooks will interrupt the transfer of sales data, and the connection will need to be reauthorized.
If the account changes ownership, for security reasons the connection needs to be reauthorized and the company file will need to be activated. This happens when there is a change to credentials or email address.
To reconnect the company file, go to
>Settings>Companies> Select the Blue Add a New Company Button>Select the Connect to QuickBooks Button.
Then follow the prompts from QuickBooks to authorize the connection.
If you are connecting to the same QuickBooks Online company as before, you can ignore any messages about re-mapping.
Once you have completed the re-authorization, please let Shogo support know.