Payment Exceptions allow a payment to be made without an actual sale and then, at a later date, a sale to be made without an actual payment.
Typically, this is best handled by using a Clearing Account of some sort in the Other Current Assets section of your balance sheet chart of accounts. You would not, typically, want to map Payment Exceptions directly to a bank account, as the payments/deposits will come through via the actual payment mechanism (e.g. credit card, cash, etc).
For example, if you accepted a Visa payment today on an order for fulfillment tomorrow, the accounting would be:
Today:
Debit: Visa
Credit: Payment Exceptions Clearing
Tomorrow:
Debit: Payment Exceptions Clearing
Credit: Sales
If you add a new account to handle these in your accounting system, you can refresh your Shogo accounting details and then map to the new account.
Refresh your Reference Data by navigating to:
Settings>Accounting
Select the location you would like to edit
Click Refresh Reference Data
After your reference data is refreshed, you can map the Payment Exception in the Payments section of the mapping.
If you would like to view specific payment exceptions navigate to Reports>Sales Totals
Select your Store
Select your date
Click Refresh
After clicking Refresh, click on the blue hyperlink on the date to open the Sales Summary for that date:
Click on the Checks tab and start typing "Payment Exceptions" into the search box. You will not need to enter the entire phrase for the entries to be found:
Once your orders are filtered by Payment Exceptions, you can view the details of the orders by clicking the arrow to expand the order details. In the example below, the order is a payment exception because a Mastercard payment was processed, but there were no items on the order .