Primary customer support for Shogo is provided via our knowledge base portal at support.shogo.io and email.
This site also contains a ticket submission form which will log your request with our help desk.
We strive to respond via email reply within one business day of your request and our current business hours are 9am-5pm ET.
Please note that Shogo support personnel do not provide specific accounting advise. If you need accounting advise, please consult with your accountant.