Primary customer support for Shogo is provided via our knowledge base portal at support.shogo.io
This site also contains a ticket submission form which will log a request with our help desk.
We strive to respond via email reply within one business day of your request and our current business hours are 9am-5pm ET, Monday-Friday.
Please note that Shogo support personnel do not provide specific accounting or systems admin advice. If you need accounting advice, please consult with your accountant or IT consultant.