Primary customer support for Shogo is provided via our knowledge base portal at support.shogo.io

This site also contains a ticket submission form which will log a request with our help desk. You can use the link below to contact our Customer Care Team:

Submit a request to Customer Care

We strive to respond via email reply within one business day of your request and our current business hours are 9am-5pm ET, Monday-Friday.

Please note that Shogo support personnel do not provide specific accounting or systems admin advice.  If you need accounting advice, please consult with your accountant or IT consultant.